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Hello- Has anyone received this notification from their product? I re-installed and got the same thing. Is this the zero-day vulnerability protection I paid for?
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Blink is eEye's endpoint protection suite that has retina built into it. To my knowledge, REM only works with Blink to display all of the alerts and to break things down by category, but someone from eEye would have to comment further on that to be sure.
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eEye will need to send the file to Norman for determination. Email the file zipped with the password "infected" on the zip archive to malware@eeye.com with a link to this post if necessary.
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We run Retina as a stand-alone application to scan our network. But now that you mention REM, is that something that could do comparisons? We have it, but have never used it. And when you say Blink, I have no idea what that refers to.
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I'm reporting a possible false positive, Blink Personal Virus & Spyware reports the Microsoft RAW Thumbnail Powertools as W32/Obfuscated.A!genr. The file name is RAWSupport.exe. My system is Windows XP SP3. Please let me know if this is a false positive or actual malware. If you need the file, let me know how to send it to you (preferably via...