eEye.com Forums

You likely see this issue on XP home. Please let support know that and they will let you know the right steps

Purchased 10 license Professional version pkg. Tried to install on 2nd machine. NEVER asked for a password to be set up. Now wants a password to start software. Contacted eeye and they sent directions how to reset the password, but the instructions don't match what shows on the screen. Directions follow: Log in as Administrator Open the c:\Program...

Is this still an issue for you now with the current version (4.1.0) of Blink?

Was this issue ever resolved for you? If not I would recommend temporarily disabling the AV in Blink, zipping up and password protecting the file that Blink is triggering on for NetPeeker, and then send it to malware@eeye.com in an email with the password you used. They should be able to send it off to Norman and have the false-positive fixed.

Hi all, We are proud to announce the release of Blink 4.1. For release notes and download link please see the Announcement For the time being 4.1 is only available as a full installer. The automatic update will be live early next week. Enjoy!