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eEye Digital Security Support Forums

Please note that the Support Forums are intended for eEye Digital Security's Commercial and Personal product lines. 

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  • Re: Office XP False Positives

    [quote user="Blue1978"] [quote user="eyesonly"]Also, explain why you stated that I did NOT provide audits?[/quote] Have you already send eEye your Retina scan log from the following location?: C:\Program Files\eEye Digital Security\Blink\Scanner\Logs You may seem numerous files in there from past scans. I would send the latest one...
    Posted to Vulnerability Assessment (Forum) by eyesonly on 11-21-2009

  • Re: Office XP False Positives

    [quote user="eyesonly"]Also, explain why you stated that I did NOT provide audits?[/quote] Have you already send eEye your Retina scan log from the following location?: C:\Program Files\eEye Digital Security\Blink\Scanner\Logs You may seem numerous files in there from past scans. I would send the latest one (look at "date Modified"...
    Posted to Vulnerability Assessment (Forum) by Blue1978 on 11-20-2009

  • Re: Office XP False Positives

    [quote user="carmstrong"] eyesonly, Let me ensure you that we at eEye haven't made XP/2003 a lower priority with the introduction of Windows 7. I'm the lead developer of Retina and I spend 70% of my time dealing with issues relating to XP/2003 and even 2000. We know XP is still the dominent Windows OS. I've read this thread trying...
    Posted to Vulnerability Assessment (Forum) by eyesonly on 11-20-2009

  • Re: Restoring Blink after upgrading to Windows 7 x64

    My original post referenced that you will be asked to reboot. That was not a fatal error, it just said you need to reboot and then reinstall. Also I am not sure why you have the folder there, the batch file was supposed to rename it. In any case, I think that after you rename the folder, you should be able to install with no issues.
    Posted to Troubleshooting (Forum) by lnicula on 11-20-2009

  • Re: Restoring Blink after upgrading to Windows 7 x64

    [quote user="paul43"]Apparently it is necessary to remove the eEye forlder before installation. Is there a problem with just deleting them?[/quote] Nope, I do it all the time. I would also check for the "eEye Digital Security" folder located under: C:\Program Files\Common Files make sure that is deleted also.
    Posted to Troubleshooting (Forum) by Blue1978 on 11-20-2009

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