eEye Digital Security

Whenever I shut down my up-to-date XP SP3 PC, it displays a Windows dialog box "Trying to Shutdown Blink Pro. Click Here to End Now" or something like that. Any way to fix this?

Thanks,

Tom

I would recommend submitting a ticket through your user portal: https://www.eeye.com/clients

Since you have Blink Professional, you are entitled to support that way. 

To start troubleshooting, I would follow these steps listed here:  http://preview.tinyurl.com/ykzzy55

In your case, i would leave all of the modules on and run the debugging session.  After you are done, I would send your logs to lnicula@eeye.com or upload them in your portal since you can do that as easily.