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eEye Digital Security » Blink Forums » Troubleshooting » Cannot update Blink

Cannot update Blink

Last post 07-25-2007 8:28 AM by fairfax. 1 replies.
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  • 07-24-2007 5:20 PM

    • Paul
    • Top 500 Contributor
    • Joined on 07-25-2007
    • Posts 1

    Cannot update Blink

    Reply Contact

     Event ID: BLINK-ENG-601
     Severity: High
     Description: The Scheduler module enountered an error. Please send the following file to our support department: %CommonProgramFiles%\eEye Digital Security\SyncIt\debug_syncit.log
     Alert: No
     Error Message: Cannot start CPUpdate.exe; CreateProcess('"C:\Program Files\eEye Digital Security\Blink\CPUpdate.exe" NoErrorReport') error = 2

    Where am I suppose to send the log file

  • 07-25-2007 8:28 AM In reply to

    Re: Cannot update Blink

    Reply Contact

    Paul:

    Where am I suppose to send the log file

     

    The usual address is: blink.personal.eap@eeye.com

    Best regards,

    Art 
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