in

eEye Digital Security

The endpoint to vulnerability starts here.

 

Updater Issues??

Last post 09-19-2007 8:34 PM by GaryCN. 39 replies.
Page 2 of 3 (40 items) < Previous 1 2 3 Next >
Sort Posts: Previous Next
  • 09-10-2007 12:35 PM In reply to

    • bob p
    • Top 10 Contributor
    • Joined on 06-19-2007
    • San Diego, California
    • Posts 51

    Re: Updater Issues??

    Problem with that is, I don't want to have to stop to choose a user.* About a week ago, I started getting prompted to pick a user on one of my computers. That's when all of this hassle with updates started. The one computer in my house without a Blink user setting will not update. And when I do a fresh delete and reinstall, it will not add a user back. Read some of my earlier posts to see how many times I have tried.

    *Can I turn that off and have it go directly to the desktop regardless of the number of user accounts?


     

  • 09-10-2007 2:41 PM In reply to

    • DAW
    • Top 50 Contributor
    • Joined on 06-07-2007
    • Posts 14

    Re: Updater Issues??

    Regarding the user account, as I understand it the installation of Blink at one time created the account IUSER_BLINK for the Blink resource manager to run.  Since Blink 3.1, the account ithat is created is called BLINK_<computer name>, so for example I have the account BLINK_DAWACER2 on my laptop.  It does need to be there, whichever you have.

    Regarding error messages in the logs, I tracked the first start my trouble in the Blink 2.1 update to a complaint about not being able to unregister a dynamic link library, eEyeInthst.dll, because it is in use.  As soon as this snag happens, the reversal of the Blink update starts (see partial list below).  The update script fails every time.  Hopefully, eEye folk can fix this.  I am not sure others are getting this same error, but maybe something similar?

    September 10, 2007-13:21:23 [02660:04088]--> Script line : unreg "D:\eEye Digital Security\Blink\eEyeInthst.dll" -> Status = Succeeded
    September 10, 2007-13:21:23 [02660:04088]--> ExecuteScript: unreg
    September 10, 2007-13:21:23 [02660:04088]--> Before calling '"C:\WINDOWS\system32\regsvr32.exe" /s /u "D:\eEye Digital Security\Blink\eEyeInthst.dll"' -> Status = Succeeded
    September 10, 2007-13:21:24 [02660:04088]--> Process exit code : 5
    September 10, 2007-13:21:24 [02660:04088]--> FileRegistration Error = 5
    September 10, 2007-13:21:24 [02660:04088]--> ExecuteScript: Unregistration for D:\eEye Digital Security\Blink\eEyeInthst.dll failed
    September 10, 2007-13:21:24 [02660:04088]--> Update Script Execution failed: The process cannot access the file because it is being used by another process.
    September 10, 2007-13:21:24 [02660:04088]--> Start Reversal Parsing -> Status = Succeeded

     

  • 09-12-2007 11:45 AM In reply to

    Re: Updater Issues??

    This problem has been fixed since Blink 3.1. Please update your Blink to the latest 3.2 version.

    Regards
    Laurentiu Nicula
  • 09-14-2007 12:49 PM In reply to

    • bob p
    • Top 10 Contributor
    • Joined on 06-19-2007
    • San Diego, California
    • Posts 51

    IUSER_BLINK still needed?

    What problem exactly has been fixed?

    Although I can now update all of my computers to update to 3.2.1 without drama, I still have that unwanted user name called IUSER_BLINK.

    I don't mind it on the computers that require a log in, but for convenience sake, after reboot, I'd like two of my computers to go straight to the desktop. I tried to delete IUSER_BLINK, but after an update, it's right back there again.  

    Thanks. 

  • 09-14-2007 1:55 PM In reply to

    Re: IUSER_BLINK still needed?

    The 3.1 BETA had an issue where the BLINK_<computer name> user was visible on the logon screen. 3.2 fixed that issue.

     IUSER_BLINK is the old name used before version 3.1 and it can be safely removed at this point. It should have been removed automatically though, I am not sure what went wrong there...

    Regards
    Laurentiu Nicula
  • 09-14-2007 2:30 PM In reply to

    • bob p
    • Top 10 Contributor
    • Joined on 06-19-2007
    • San Diego, California
    • Posts 51

    Re: IUSER_BLINK still needed?

    I wish you were right.

    As a test, I manually deleted the IUSER_BLINK account. Then I restarted. Now the computer goes directly to the desktop, which is what I wanted -- no unwanted users in sight. Then I update Blink, and when done I see this:

    eEye Auto-Update 2.4.10
    Application Bus 2.3.3
    Blink AntiVirus Engine 1.0.217
    Blink  3.2.1

    Then I go back to user accounts and IUSER_BLINK is back

    I can try this on my other systems, but I doubt it'd be any different. Any ideas?  


  • 09-14-2007 2:44 PM In reply to

    Re: IUSER_BLINK still needed?

    Are you sure it is IUSER_BLINK and not BLINK_<computername>?

    IUSER_BLINK is not required but BLINK_XXXXX is.

    Regards
    Laurentiu Nicula
  • 09-14-2007 3:06 PM In reply to

    • bob p
    • Top 10 Contributor
    • Joined on 06-19-2007
    • San Diego, California
    • Posts 51

    Re: IUSER_BLINK still needed?

    Yes, every one of my four XP SP2 computers on this network has IUSER_BLINK as a user.

    There are only three entries per computer:

    1.) Official user/computer name (computer administrator)

    2.) Guest (account off)

    3.) IUSER_BLINK

    Nowhere do I see, on any of these computers, "BLINK_(name)" as you describe. 

    Perhaps this is a clue: this problem surfaced less than two weeks ago. I know because that's when, all of a sudden, I had to stop to choose/click a user after a reboot.  

     

  • 09-17-2007 2:21 AM In reply to

    Re: IUSER_BLINK still needed?

    lnicula:

    Are you sure it is IUSER_BLINK and not BLINK_<computername>?

    IUSER_BLINK is not required but BLINK_XXXXX is.

    Laurentiu, can we disable this account or must it be enabled?

    Best,

    Art 

  • 09-17-2007 6:46 AM In reply to

    • bob p
    • Top 10 Contributor
    • Joined on 06-19-2007
    • San Diego, California
    • Posts 51

    Re: IUSER_BLINK still needed?

    lnicula, do you mean disable, or delete?

    FWIW, as of this morning, Monday (9/17/07) I tried to delete it on two different computers by going to: Control Panel > User Accounts > IUSER_BLINK > Delete the account. Unfortunately it came back: on one, immediately after restart (had a new icon); on the other, after running an update. This is with version 3.2.1. 

      

  • 09-17-2007 7:33 AM In reply to

    • GaryCN
    • Top 50 Contributor
    • Joined on 06-06-2007
    • Livonia, MI USA
    • Posts 16

    Re: IUSER_BLINK still needed?

     I also had iuser_blink return on Windows XP Media Center, Blink version 3.2.1

    After a short period of inactivity I'm getting the select user window.

    This was fixed at one time shortly after the Beta versions but has returned. 

    Filed under:
  • 09-17-2007 10:22 AM In reply to

    Re: IUSER_BLINK still needed?

     

    If Blink 3.2 was installed manually the user account name will be in this form: BLINK_<computername>. If 3.2 was installed through an update from a previous version, the old IUSER_BLINK account will be maintained for compatibility reasons.

    If this account now starts appearing at the logon screen, please import the attached registry file. This should hide the IUSER_BLINK account

    =====SNIP BELOW THIS LINE=======================

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList]
    "IUSER_BLINK"=dword:00000000

    =====SNIP ABOVE THIS LINE AND PASTE IN A FILE WITH  .REG EXTENSION

    Execute the .reg file to import the registry  change.

    Regards
    Laurentiu Nicula
  • 09-17-2007 11:51 AM In reply to

    • bob p
    • Top 10 Contributor
    • Joined on 06-19-2007
    • San Diego, California
    • Posts 51

    Re: IUSER_BLINK still needed?

    Yes, all four computers were updated from earlier versions of Blink.

    I have created this *.reg file and installed it. I also ran a Blink update.

    After restart, the IUSER_BLINK user is completely gone, and the compter goes directly to the desktop. 

    Thank you. 


  • 09-18-2007 1:29 AM In reply to

    Re: IUSER_BLINK still needed?

    Yesterday I deleted the IUSER_BLINK account manually and it appeared again today. I will apply the *.reg file to this computer.

    OTOH on my second computer I have only IUSER_BLINK account and there's no BLINK_computer name account. It is a fully updated (both Blink and Windose), WinXP Home Edition system. I wonder what would be the cause. If I remove the IUSER_BLINK account what will happen ???

    Art 

  • 09-18-2007 6:03 AM In reply to

    • bob p
    • Top 10 Contributor
    • Joined on 06-19-2007
    • San Diego, California
    • Posts 51

    Re: IUSER_BLINK still needed?

    Art, I tried many times to remove it manually, so I was skeptical that this would work. It did. On all four of my computers.

    Take it for what it's worth.

    -Bob  

Page 2 of 3 (40 items) < Previous 1 2 3 Next >
© 1995 - 2009 eEye Incorporated