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Blink Personal Antivirus Engine not updating - times out

Last post 05-16-2008 8:27 PM by Blue1978. 1 replies.
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  • 03-31-2008 5:11 PM

    Blink Personal Antivirus Engine not updating - times out

    I have been unable to update the Blink Personal antivirus engine on my desktop since version 1.0.353.  When I check for updates, the downloads for eEye Auto-Update and Application Bus go fine, but the 15.2MB Antivirus download goes extremely slowly and eventually times out  I have not gotten past 1.2MB.

    I have verified that my high speed connection is good, and have pinged several different sites with good results.  My laptop, running Blink also, seems to have updated fine to 1.0.356.

    I tried your update servers at update02.eeye.com/UpdateServer, update.eeye.com/UpdateServer/ and sec.eeye.com/UpdateServer/

    Any suggestions?  Is it possible to download the Norman files separately and manually update?

     **************************************************************************************************************

    It has been about 24 hours since my post above.  Does anybody from eEye monitor/respond to these posts?  You've obviously updated the Antivirus files again, because now my laptop is timing out trying to download a 15.5MB update.

      

    A response would be appreciated.

     **************************************************************************************************************

    Despite the slow connections at eEye, both my computers were able to eventually update, after multiple time-outs. 

     

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  • 05-16-2008 8:27 PM In reply to

    Re: Blink Personal Antivirus Engine not updating - times out

    Please see this post, it is a partial answer for some of your questions above:

    http://forums.eeye.com/forums/t/588.aspx 

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