eEye Digital Security

Not that this will help you at all, but are you able to use any of the information on this webpage to look up your order or see what keys are active and not active?

https://shop.eeye.com/servlet/ControllerServlet?Action=DisplayAccountMenuPage&Env=BASE&Locale=en_US&SiteID=eeyeinc&id=AccountMenuPage

I have Blink Professional and it has it inside my customer portal.  I did not know if you could look it up here somewhere.

Hey Blue1978, thanks again for your interest in help us!!!!

I´ve searched this page already and found nothing related to how many licenses are in use and how many are available... So I ask again:

WHO FROM eEye CAN CHECK THAT?! What do you need to check?!

Thanks!

We normally do not perform checks like this unless there is actually an issue. However, I looked at your account and I can confirm you have used only one license.

Ah the answer I was looking for!

Inicula! Thanks alot! I consider the case closed now!

Thanks to everybody!

Cheers!

Oh just so you don't fall victim like others have, make sure you "transfer" your license(s) properly if you reinstall your OS and or remove Blink in the future by following these quick few steps.

1. Go to the "Help" menu at the top of Blink's main window

2.  Select "License Management"

3.  Select "Transfer License"

4.  Respond "Ok" or "Yes" to the prompts about whether or not you want to remove the license completely from your machine.

This should solve any issues you have with reusing that license again on your computers.  If you do not follow these steps, there is a good chance that when you go to use a license again, it will either tell you it is invalid, already being used, etc.

Hi DK,

The licensing@eeye.com email address can be used for all licensing related questions/errors. If you send an email and include your order number or serial number we can provide the expiration date.

Thank you,

Brian