If you currently have Blink installed on your system and you want to remove it completely from your system and install it fresh from scratch please read below:
Blink can be picky at times and it will sometimes give you problems if you do not completely remove its old registry keys and program files folder before attempting to install it again. Here is what I would recommend doing to avoid such difficulties to begin with.
I have had problems in the past with a lot of the programs out there that claim to clean your registry. Some either seem to corupt things when you use them or cause other problems you notice later. I have found one program that does work and that I can vouch for that I use on a regular basis. It is called Ccleaner. It is free program and is kept updated regularly (so check for updates from time to time). It can be found here (I took you straight to its download link instead):
http://www.filehippo.com/download_ccleaner/
Its actual website is: http://www.ccleaner.com/
1. First install this program. I will go over a basic setup of the program now with you for the heck of it.
Here is what I have set in the program for my choices.
On the main window of the CCleaner program you will see 2 tabs: Windows and Applications. Applications is the items it detects that are installed on your system and what it senses it can clean from these programs (if anything). Under the Windows Tab I have everything checked (except the wipe free space function at the very bottom). If you care about how things are grouped in your start menu area (where the Windows Update shortcut is) uncheck the "Start Menu Shortcuts" choice under the System Section. If you go to the Options section (on the left side) select Settings. I have everything unchecked under that section and at the bottom I have the NSA overwrite method for when it destroys and deletes things. The include area of this section is where you can include extra folders and things you wanted deleted (if you wish). Under the Advanced portion of the Options section I have only one thing checked, it is the Hide warning messages.
2. Go to the Tools section of this program. Select the Startup option. Select Blink's startup item and delete it. (This takes Blink's startup registry key and deletes it keeping Blink from starting the next time you reboot your system).
3. Set what you want in this section and then restart your system. Blink should not restart with your system now and you should be able to uninstall it completely this way.
4. Once your system is restarted, uninstall Blink from the "Add or Remove Programs" section in Windows Control Panel. After you un-install Blink, restart your system again.
5. After your reboot (after the un-install) run Ccleaner. First select the "Cleaner" function button on the left and then click on the "Run Cleaner" button in the lower left and it will start its process. After it is done, it will show you what it has removed.
6. Next, select the Registry button on the left of Ccleaner's main window. Select Scan for issues at the bottom. If it finds anything, allow it to fix them. Keep doing this until it does not show anything after you select the "scan for issues" button.
7. Next go to your C:\Program Files folder (for Windows XP) or C:\Program Files (x86) (for Windows Vista) and make sure the "eEye Digital Security" folder is not there. Also check under the C:\Program Files\Common Files and see if anything is left related to eEye or Blink. If anything is found in any of these folders, delete it, and then rerun your Ccleaner's "Cleaner" and "Registry" cleaners one more time after your done (sometimes it will find more items that are no longer needed that were associated with that file folder you just deleted).
8. Download the latest version of Blink. Before you install Blink, I would recommend going into CCleaner and then to the "Tools" section on the left side, and then to the Startup section. Temporarily disable anything from starting with your system by selecting the item and then clicking on the Disable button at the bottom of CCleaner's window.
9. After you are done installing Blink, I would recommend restarting your system again (after you go back into the Startup Tab, under "msconfig" again, and re-enable everything that was checked before. After your system reboots itself, run CCleaner one last time to tidy up any loose ends that it may find.
10. In CCleaner, make sure you have re-enabled any programs that you wish to start with your system once again and reboot your system to ensure they start properly.
To download the current version of Blink Personal Edition (free for one year) go to this page: http://free-antivirus.eeye.com/
