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eEye Digital Security » Blink Forums » Troubleshooting » Blink will not start after update.

Blink will not start after update.

Last post 03-25-2009 8:33 AM by lnicula. 3 replies.
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  • 03-23-2009 9:19 AM

    Blink will not start after update.

    Reply Contact

     On Blink Auto Update, install completes. After restart of system Blink does not run. Appears to still be waiting for the system restart. Reinstall does same. What now?

    XP 5.1.2600 Service Pack 3

  • 03-23-2009 9:43 AM In reply to

    Re: Blink will not start after update.

    Reply Contact

     What is the error you are seeing?

    Also can you please send us this log file C:\Program Files\Common Files\eEye Digital Security\SyncIt\debug_syncit.log to blink.debug@eeye.com?

    Thanks!

    Regards
    Laurentiu Nicula

  • 03-23-2009 1:32 PM In reply to

    Re: Blink will not start after update.

    Reply Contact

     "The Blink Service failed to start. Please perform a Blink Repair from the Add/Remove programs applet. Cause:"

    Repair appeared to work. Requested reboot. After reboot, no Blink service as before. Update status shows Blink waiting on a reboot.

    File to follow.

  • 03-25-2009 8:33 AM In reply to

    Re: Blink will not start after update.

    Reply Contact

    To inform anyone following this thread, performing a full reinstall fixed this issue.

    Regards
    Laurentiu Nicula
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