eEye Digital Security

Hi!  Just wanted to relate an unexpected occurance.   I allowed Blink 3.1 beta to uninstall my 3.0 and proceed with installation.  When it got to the part about updating 3.1 beta during installation, the system rebooted itself.  The Microsoft error/crash tool reported that an exception occured but did not offer any other information.  My 3.0 installation did not crash during installation.

Thanks,

Chris

 

Problem caused by Device Driver You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer. More information Problem report summary Problem type Windows stop error (a message appears on a blue screen with error code information) Solution available? No What does this problem mean? Windows has encountered a problem it cannot recover from and it needs to be restarted Cause Unknown Computer symptoms A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED) Additional steps for you to take Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible		Technical Information How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205)

I would recommend going into your Blink config file folder, copy and save the machine.xml file (settings and preferences you have made in Blink) and then completely uninstall Blink 3.0. Reboot your system and clean up any temporary files left over on your system from Blink. It may also help to clean out your windows Temp folder too afterwards. After you have done try to install the 3.1 Beta version of Blink again. If you do not mind making all the personal changes and preferences in Blink again go ahead and do so, otherwise what you can do is shut down Blink, go back into Blink's config folder and replace the machine.xml file with the one you saved if you wish.