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Persistent error attempting to update

Last post 10-27-2008 1:43 PM by MattinStafford. 2 replies.
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  • 10-26-2008 4:42 PM

    Persistent error attempting to update

    Beginning a few days ago, Blink Personal updating seems to have stopped working.  Now, every time that Check For Updates runs, the update summary comes up with the same four items, the first three have a check mark in front, that last has a red "X" and the entire line is all in red:

    • eEye Auto Update  2.4.22
    • Application Bus 2.4.2
    • Blink AntiVirus Engine 1.0.514
    • Blink  REBOOT PENDING

    Nothing appears to get updated either.  What is this "REBOOT PENDING"???  If I reboot the system and try to check updates again, I get the exact same four lines.  I could find no references to this problem in the help files or this forum.  Since this is on a critical machine, I would very much like to get Blink updating itself again properly, ASAP.  Anyone have any ideas what might be wrong here?

    System:   Win XP SP3 on a Dell XPS Desktop, dual 3.4 GHz P4, 2GB RAM,  2 - 160GB 10,000 RPM SATA Raptor Drives in RAID 0

  • 10-26-2008 6:56 PM In reply to

    Re: Persistent error attempting to update

    On a small number of systems the last update lead to this issue. This problem has been fixed for future updates.

    I recommend reinstalling the full version from here:
    http://download.eeye.com/html/products/blink/personal/installer/blinkconsumersetup.exe

    It will ask you to uninstall the current version and when it does select to keep your configuration and license.

    Regards
    Laurentiu Nicula
  • 10-27-2008 1:43 PM In reply to

    Exact same thing for me.

    I should not have posted a new thread above.  My bad.

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