eEye Digital Security

Ditto on lmcclary's post.  No inbound email from Roadrunner after 4.2.0 upgrade.

Please gather debugging log using following method:

Enable debugging executing following command from command prompt.

reg add HKEY_LOCAL_MACHINE\SOFTWARE\eEye\Blink /v Blinksvc /t REG_DWORD /d 2

Perform the task that is causing the problem.

Disable debugging executing following command from command prompt.

reg add HKEY_LOCAL_MACHINE\SOFTWARE\eEye\Blink /v Blinksvc /t REG_DWORD /d 0

See and send the log c:\Program Files\eEye Digital Security\Blink\blinksvc.log to moh@eeye.com.

As of last week, after updating to the latest version of Blink, I too have the same problem with RoadRunnerRoadRunner (Time Warner) email using Outlook 2007 or Outlook Express. What's odd is that I can download the email headers no problem, but not the actual email. And I too can get Outlook to download all emails by Blink's Intrusion Protection.

The settings for this email account are basic:
* pop-server.roadrunner.com
* smtp-server.roadrunner.com
* Incoming port 110
* SMTP port 25
* SPA OFF
* SSL OFF
* authentication OFF
* encrypted connection NONE

Outlook will access all of my other non-RoadRunner accounts fine. It's just RoadRunner.

 Please see this post:  http://forums.eeye.com/forums/p/873/3717.aspx#3717

Update: I took the advice at the abvove link and added *outlook.exe;;IPS;0 -- not in the apiex.dat file as suggested, but at the top of apiex.ini instead.

Result: I restarted Blink and I can now download the email from RoadRunner once again.

 Beta is out which is fixing this issue.

Check this out: http://forums.eeye.com/forums/p/873/3725.aspx#3725