eEye Digital Security

I will send you a debug driver to test, please check your private message.

Because the debug driver will generate too much information. It will be better help us focus on the problem if we can first design the test case. Please tell me which firewall rule are you going to test, or decribe it if you created yourself, So we can focus debug information on that case.

Sometimes this will happen if the auto-update server is in maintenance when try to update. This will not be problem if happened randomly. But this will be problem if it happen everytime. Does that error happen every day? If it happens everytime, please send me the syncit log file, which should be "Program Files\Common Files\eEye Digital ...

Hi Omnius, Please following these steps to generate a debug log file for us to troubleshoot the problem. 1. shutdown blink. 2. Start "eEye Diagnostic Tool" from program group "eEye Digital Security" --> "Tools" 3. Select tab "Debugging Blink" inside diagnostic tool. 4. Check the "Debug ...