eEye Digital Security

Reinstalling Blink Personal solved the problem, plus I was able download and install all the new updates.

Just renewed Blink Personal with Online Update for another year. Installed application successfully. Registered Blink with its new serial number, then tried to check for updates via icon in system tray. The "Welcome to Auto-Update" window appears and two lines with check-marks -- the first line has nothing listed under the Product ...

It seems the eEye update servers are temporarily down as I too am having the same problem.

Under support -- http://www.eeye.com/html/consumer/support/index.html  

Have you tried the Adobe Flash Player installer? http://www.adobe.com/shockwave/download/alternates/  

Good idea. As a matter of fact, during the fact-finding mission to find the bug, I was asked to create a similar rule -- after allowing Blink to log its error in passive mode. At that time the bug wasn't fixed, so the printer still would not scan to folder. In any case, I removed the firewall rule as you suggested. With the fix, and the rule ...

First, I must thank you for suggesting I forward my problem to the folks at eEye. Laurentiu Nicula was my support person. After many emails back and forth with Laurentiu, since April 1st, to pin down the bug, and to confirm the fix, early this afternoon (DST) the problem was solved. It's fix is reflected in Laurentiu's response to another ...

Thanks. I'll do that and post the results.

Try this -- http://java.sun.com/products/archive/  

Thanks for your suggestion. I tried all you suggested, but still no go if Blink is enabled. The scanner of the printer system activates with its lamp movement back & fro, but does not complete the process of sending to the folder, yet as soon as Blink is shutdown, it scans and processes the information to the folder instantly. Another ...