eEye Digital Security

Realizing how HUGE a download Blink is and it'll take hours as I have a dial-up, I thought I'd go ahead and download from the site you provided tonight, well, lo' & behold, I got this message from Firefox:            "This Connection is ...

Thanks, Blue1978.  I'll try the freedownload in the AM.    Yes, as I stated, when Windows asked about deleting all licensing info (as I was unsure what my answer SHOULD BE, I answered 'NO" and have since found all the licensing stuff (3 file folders) which seem to all be there.    If you aren't on ...

I went to my original license installation page - tried to re-download it and was told (the paid version) redownloads are LIMITED TO 30 DAYS ! ! ! What is up with that?   And, I have YET to get email response re licensing, etc - despite the fact that my time was wasted in initially emailing the WRONG etech address I was given when I ...

Thanks for trying to help, Blue1978.  I don't know why someone can't just tell me if I can reinstall Blink?   Nicula must be REALLY busy and bpatten just redirects me.   I've been without Blink now for several days and am very concerned!  Why did I even buy this protection if it can't protect my ...

When I uninstalled it - Windows asked me whether I wanted to uninstall Licenses, etc. to which I responded 'no.'  Must I physically delete these files before reinstalling?

(As always) thanks, Blue1978

Hi Got an email bounced when directed to dr.support@eeye.com (address given for Blink tech support when I purchased.)  Does anyone have the correct email address for Blink tech support?

Hi, all Today (10/29) got a note that Blink needed to be restarted to download overnight update.  Rebooted.  Blink couldn't start.  Windows told me to go to Control Panel and under Programs -  right click to have Windows repair Blink (this worked before - some time ago.)  This time it did not work.  I rebooted ...

Thanks again, bpatten.  I'll look into Sysinternals.  I don't think I have the trojan - but I do alot of online banking and was really concerned when I read that report.  Too, with your help, I actually found where to post new posts (go figure!).  Bet it was there all the time.  Ha ha ha!

Can anyone actually walk me thru EXACTLY how to change my registry to follow Blink's instructions re kilbit of Microsoft KB240797?  I've already backed up my registry following MS's instructions - but I just can't figure out how to actulally do the registry killbit.  Thanks, y'all!