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Re: Windows 7 Beta

I can answer portions of your post: [quote user="biosci3c"]I am currently running Blink 4.4.1 on Windows 7 RC 32-bit. It works great (seems better than on XP SP3). However, there are a couple of issues. I have had a few BSODS, which I have traced back to blink (several occured in a row, but...

Posted to Troubleshooting (Forum) by Blue1978 on 08-29-2009
Re: Blink Service Locks Up and Won't Restart

Alright, since it seems fairly reproduceable for you, can you enable debugging in Blink by following the instructions located here: http://www.eeye.com/html/support/kb/view.html?id=KB000802 - Note: If you can identify a layer in Blink (like the kb article says) that may be causing before starting the...

Posted to Blink Personal 4.4.0 BETA (Forum) by Blue1978 on 08-09-2009
Re: Blink Firewall Bugs

Since you can reproduce these issues, can you do a debugging run and send the reports to lnicula@eeye.com and bpatten@eeye.com ? I would include a link to this post so they can post any comments if necessary. Instructions on how to do this would be located here: http://www.eeye.com/html/support/kb/view...

Posted to Troubleshooting (Forum) by Blue1978 on 06-17-2009
Re: Accessing IMAP with Opera foiled by intrusions protection

Yes, my recommendation would be to complete the steps in this knowledgebase article: http://www.eeye.com/html/support/kb/view.html?id=KB000802

Posted to Troubleshooting (Forum) by Blue1978 on 05-14-2009
Re: Laptop out of hibernation: Virus Protection consumes CPU & disables wireless

Here is what I would do to gather debugging data for eEye. Log onto your Administrator account on your system. 1. Unplug your system from the internet and then disable all the modules in Blink (except the AV module). 2. Copy and paste these two lines into a text document before continuing on. Leave the...

Posted to Troubleshooting (Forum) by Blue1978 on 04-15-2009
Re: Xerox Network Printer

You can try to post the results (but that will be a lonnng post considering how much information will be in the text log file after your done). Probably be better to just send it to the two folks that I listed above at eEye. I would recommend doing the following: If your able to, see if a particular...

Posted to Troubleshooting (Forum) by Blue1978 on 04-01-2009
Re: Xerox Network Printer

Alright, well here is your next option then. You will need to create a debugging log of the issue for eEye to look at because it sounds like something internal that I can not assist with. To do this, follow the instructions located in the begining of this post: http://forums.eeye.com/forums/t/873.aspx...

Posted to Troubleshooting (Forum) by Blue1978 on 03-30-2009
Re: Intrusion Detection Blocks ADrive Service

I would disable all of the components in Blink except the IPS. Next, follow the instructions at the top of this post: http://forums.eeye.com/forums/t/873.aspx this will collect debugging data for what is going on in Blink. Send the file zipped to lnicula@eeye.com and moh@eeye.com . Be sure to reference...

Posted to Troubleshooting (Forum) by Blue1978 on 02-17-2009

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