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eEye Digital Security

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  • Blink Personal not working on 4_1

    Well, of all days not to work, Blink has stopped working, and I can't log into the website to download it again. I paid for this 2 months ago, and now on the day the trojan worm comes out, and I'm without any protection. After calling eEye, they tell me no phone support? Error: " The Blink...
    Posted to Troubleshooting (Forum) by Jea3CD on 04-01-2009
  • RETINA Scanning Locks out Local User Accounts

    We had an Oracle database server impacted by RETINA scanning. The server was scanned at 10:21am yesterday and all local accounts were locked. This server also had an account lockout duration of 24 hours set in the local security policy. Each of our servers are set with an account lockout threshold of...
    Posted to Troubleshooting (Forum) by William Spencer on 06-05-2008
  • Error 1606. Could not access network location %USERPROFILE%\Recent\.

    After I download the free Blink Personal Firewall (BlinkPersonalSetup351.exe), I tried installing it. But everytime the program start to unpack and the Wizard Installation screen comes up, I get this error just right when the wizard is doing the "computing space requirements...." "Error...
    Posted to Troubleshooting (Forum) by mik3282 on 11-17-2007
  • License Management Error

    I had the free version of blink, and suddenly it stopped working, it said that there was an update did update and now have an error window with License Management Error at the top, below that is a message that says CRC error in file. This product has worked flawlessly untill now, that is why I went ahead...
    Posted to Troubleshooting (Forum) by davestockman on 10-06-2007
  • Update causes Windows XP Pro to freeze

    Version: Blink Personal 3.2.0 If I choose Blink's "Check for Updates" option, the first three items download and install OK. The fourth one, Blink itself, downloads OK but doesn't begin to install - instead I get a dialog saying "The Blink service is starting", followed by...
    Posted to Troubleshooting (Forum) by Philip Gardner on 09-28-2007
  • Protection Error: 251 with Picasa

    Hi there, I've searched the forums and found 3 messages on this error. Unfortunately none seems to give me an answer on how to proceed with such error on starting Picasa. Any thoughts? Thanks, Art
    Posted to Troubleshooting (Forum) by fairfax on 07-25-2007
  • Scheduler Module Error

    I received a message that the scheduler module encountered an error. It said to send the following file to the support department. This is the file... %CommonProgramFiles%\eEye Digital Security\SyncIt\debug_syncit.log How do I send it. Or is it sent automatically. What does this mean?
    Posted to Troubleshooting (Forum) by dsarri on 07-20-2007
  • Re: Auto-Update of 3.1.1 Failing?

    Here are some Messages I have recieved: eEye Auto Update: Failed to send update request to the web server -- Error Code: 12002 - Operation Timed out App Buss: One or more dependencies of the current app failed to be updated BLink AV engine: Failed to send update request to the web server -- Error Code...
    Posted to Troubleshooting (Forum) by Brent on 07-13-2007
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