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  • Items quarantined but list is not displaying

    I am running v4.4.1 on Vista and under the 'Virus and Spyware Management' section it details that it found 6 security threats and 22 items are in quarantine. When I click on 'Quarantine' to see the list nothing is displayed. However... if you look at the right side of the screen you can...
    Posted to Troubleshooting (Forum) by ragreco on 09-03-2009
  • Re: Legit Detections or False Positives?

    I would recommend making a copy of the files that you think are false-positives, zip them with the password infected. Be sure to include a link to your post here so someone can respond if need be. Email this to malware@eeye.com. eEye will have to send them to Norman so they can be corrected for you.
    Posted to Troubleshooting (Forum) by Blue1978 on 06-14-2009
  • Data seems lost

    I just ran a full virus and spyware scan. The report showed that It found that I had limewire installed and considered it adware. It was at C:\program files\limewire. That directory is now gone and I noticed a large increase in my avaliable disk space. I can't find it in quarantine. How can I restore...
    Posted to Troubleshooting (Forum) by mattster on 11-02-2007
  • Blink broke my Network Sniffer

    On WinXP SP2 I am currently running Blink v3.2.1, Rule Version 1414 with AntiVirus v1.0.209 As a result what I believe to have been today's update (9/06/07), the network sniffer that I have used virtually every day for almost two years (in fact it is started at boot time) is now being wrongly sensed...
    Posted to Troubleshooting (Forum) by Teaso on 09-07-2007
  • Re: Cybersitter

    Well, I's already thought of changing the First Action to 'Quarentine,' but nothing has been quarentined. It seems that there are 2 executables here: cyb2k.exe and C:\WINDOWS\system32\mslspc.exe. The latter monitors chat messages, and is the one continuously being seen as malware. However...
    Posted to Troubleshooting (Forum) by larryk on 08-25-2007
  • Cybersitter

    I installed Cybersitter on my computer (XP Home) some time ago to create a safer environment for my one son, now 9. Since I installed Blink, I have gotten this log event: Event ID: BLINK-MAL-205 Severity: High Description: Blink has found a malware application MalwareID: 1138 Malware Description: Cybersitter...
    Posted to Troubleshooting (Forum) by larryk on 08-24-2007
  • Re: Quarantine Issue

    Yep, I am an idiot. You go to "Malware Management" under "Anti-Malware Tasks? and then you can see all the quarantined items and "restore" or "delete" them.
    Posted to Troubleshooting (Forum) by mj.liuzzo on 06-11-2007
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